Gary M Davis USER EXPERIENCE DESIGNER

Portfolio: http://usersimple.com/

437 Tara Lane,
Webster, New York 14580

Summary 

I use design to align user needs to business objectives and create devoted customers. I bring together multiple disciplines including interaction design, front-end development, visual design, workflow architecture, user research and design thinking.

Experience

KODAK ALARIS User Experience Design Consultant 

Rochester, NY 2015 – present 

  • Drove a professional, consistent look and feel across the document imaging division by establishing visual and behavioral guidelines based on original user research. 
  • Enabled the implementation of out-of-scope design by contributing directly to front-end code.
  • Provided high-fidelity HTML / CSS prototypes for software projects which were easily adapted to production code.

DELL/KACE Principal User Experience Designer

Santa Clara, CA / Remote 2011 – 2015 

  • Led major workflow revisions and design of new features for the flagship K1000 enterprise IT software, enabling improved productivity by simplifying highly complex tasks.
  • Led the design of the new K3000 mobile device management from initial concept to product launch in about one year – resulting in sales 50% over forecast. 
  • Led the clean-sheet design of the K1000 Go mobile app with a seamless experience across platforms and screen sizes. Adopted by one-third of eligible customers in less than 6 months.
  • Effectively collaborated with a remote, geographically distributed team of project managers, engineers, QA, and designers.

EASTMAN KODAK Senior User Experience Designer

Rochester, NY 2007 – 2010 

  • Led a complete redesign of the flagship Picture-Maker Kiosk UI, which increased user perception of quality more than 20%, vastly simplified workflow, reduced visual clutter and shifted the focus to user content.
  • Led the design of a stand-alone greeting card kiosk UI and Improved the overall ease of use rating by 15% through iterative usability studies. Later incorporated this design into existing kiosk workflow.
  • Uncovered safety and usability issues for printers through iterative human-factors assessments. Recommended changes (including hardware, labeling and control panel changes) eliminated risk of injury and reduced key support costs more than 25%.

XEROX Senior User Experience Designer

Rochester, NY 1996 – 2006

  • Designed print drivers that improved success rates of key tasks over 200% and were adopted as the company-wide design standard and widely imitated by competitors.
  • Increased reseller interest in equipment over competitors by devising a complete end-to-end system to direct sales of supplies to the original reseller.
  • Enhanced usability and customer satisfaction by unifying several divergent authentication, accounting and access schemes into a single coherent design. 
  • Increased the collection of revenue over $1M per year through redesign of the billing meters UI and establishment of coherent nomenclature across devices.

Skills

  • Full-stack skills including user-research, concept, workflow, graphics, aesthetics and code
  • Designed for Windows, MacOS, web, Android and iOS mobile and proprietary UI
  • Expertise using Axure, Balsamiq, Invision, Photoshop, Illustrator and Dreamweaver
  • Direct experience coding with HTML, CSS, PHP, JavaScript, Angular, jQuery, and Bootstrap
  • Experienced with both Lean and Agile methods and tools

Additional Experience

CURRICULUM DESIGN – Rochester Institute of Technology / NTID

GRAPHIC DESIGN – Marietta Hospitality, Cleary Graphics, Inc.

INDUSTRIAL DESIGN – Smith Corona, Crosman Air Guns, Ranging

Patents

US8046264 Directing post-sale supplies revenue to original dealer

US7280241 Print driver user interface

US6134019 Help button service for a user interface in a digital printing scanning or facsimile system

US7154628 Job secure overwrite failure notification

Education

SYRACUSE UNIVERSITY – Bachelor of Industrial Design

HIGH TECH ROCHESTER – LaunchPad Software Startup Accelerator

Portfolio

Portfolio at http://usersimple.com/